Privacy Policy

1. Introduction

Welcome to BotifyHost ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

We collect information that you provide directly to us:

2.1 Personal Information

• Account Information: Name, email address, password
• Payment Information: Billing details, payment method (processed securely through third-party providers)
• Profile Information: Any additional information you choose to provide

2.2 Bot and Usage Data

• Bot configurations and settings
• Bot usage statistics and analytics
• API calls and interactions
• User engagement data

2.3 Technical Information

• IP address and location data
• Browser type and version
• Device information
• Operating system
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for various purposes:

• Service Provision: To create and manage your account, host your bots, and provide customer support
• Payments: To process transactions and send billing notifications
• Communications: To send service updates, security alerts, and marketing messages (with your consent)
• Improvements: To analyze usage patterns and improve our Service
• Security: To monitor and prevent fraud, abuse, and security issues
• Legal Compliance: To comply with applicable laws and regulations

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We work with third-party service providers to:

• Process payments (e.g., payment gateways)
• Host our infrastructure (e.g., cloud hosting providers)
• Provide analytics and monitoring services
• Send emails and notifications

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Legal process or government requests
• Enforcement of our Terms of Service
• Protection of our rights, property, or safety
• Investigation of fraud or security issues

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption: All data is encrypted in transit (SSL/TLS) and at rest
• Access Controls: Strict access controls and authentication mechanisms
• Regular Audits: Periodic security assessments and vulnerability testing
• Secure Infrastructure: Hosting on secure, enterprise-grade servers

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations
• Resolve disputes and enforce our agreements
• Prevent fraud and abuse

When you delete your account, we will delete or anonymize your personal information within 30 days, except where required by law to retain it longer.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing of your information
• Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us at privacy@botifyhost.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain your login session
• Remember your preferences
• Analyze site traffic and usage
• Personalize content and ads

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Service.

9. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending you an email notification (for significant changes)

Your continued use of the Service after such changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: